t999k's Privacy Policy

1 Introduction & Scope

t999k is a safe and reliable online gaming platform in Bangladesh. When you use our website, create an account, or use any of our services, you voluntarily share certain information with us. This Privacy Policy ("Policy") explains how t999k collects that information, the purposes for which it is used, who it is shared with, and how it is kept secure.

This Policy applies to all t999k services, websites, and applications. By using our services you agree to the terms of this Policy. You must be 21 years of age or older.

2 What Information We Collect

t999k collects information in two main ways — what you provide directly, and what is collected automatically while you use our services.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• Identity verification documents (copy of national ID or passport)
• Financial transaction details (bKash, Nagad, or Rocket number)
• Information provided when contacting customer support

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Service usage logs and session duration
• Game history and betting activity
• Cookies and similar tracking technologies
• Referral source (where you came from before visiting our site)

3 Purpose of Data Use

t999k uses your information only for legitimate and relevant purposes. Your data is processed for the following reasons:

• Account management: To create, maintain, and secure your account.
• Identity verification: To confirm your identity as part of the KYC (Know Your Customer) process and to prevent fraud.
• Financial transactions: To process deposits and withdrawals securely via bKash, Nagad, or Rocket.
• Customer support: To provide assistance via 24/7 live chat and email, and to resolve your complaints.
• Security & fraud prevention: To detect suspicious activity and ensure the safety of the platform.
• Legal obligations: To comply with applicable laws and regulations.
• Service improvement: To enhance our gaming experience and platform performance.
• Communication: To keep you informed about important updates, policy changes, and account-related matters.

4 Data Sharing & Disclosure

t999k does not sell, rent, or provide your personal information to third parties for commercial purposes. However, in certain situations, information may be shared on a limited basis:

4.1 Service Provider Partners

For payment processing, we work with bKash, Nagad, and Rocket. These partners receive only the information necessary to provide the specific service and may not use it for any other purpose.

4.2 Technology & Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive relevant technical data required to operate their games. This data is kept to a minimum.

4.3 Legal Requirements

We may disclose information when legally required to do so by court order, legal process, or a valid request from a government authority. In such cases, we will always provide only the minimum information necessary.

4.4 Business Transfers

In the event of a business merger or acquisition, your information may be transferred, but the protections in this Privacy Policy will remain in place and you will be notified in advance.

5 Cookies & Tracking Technologies

The t999k website uses cookies and similar technologies to help improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required for account login and session management.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help us understand how our services are being used.
• Security cookies: Help prevent fraud and unauthorized access.

5.2 Managing Cookies

You can disable cookies through your browser settings. Keep in mind that disabling certain essential cookies may cause some t999k services to not work properly.

6 Data Protection & Security

t999k applies industry-standard security measures to protect your information. Our security framework includes:

• SSL encryption: All data transmissions are encrypted via SSL/TLS protocols.
• Encrypted storage: Sensitive data such as passwords are secured with strong hashing algorithms.
• Access controls: Only authorized staff can access data, and only on a need-to-know basis.
• Regular security audits: Our systems undergo routine security testing.
• Firewall & intrusion detection: Active monitoring to prevent unauthorized access.
• Two-factor authentication: An option to add an extra layer of security to your account.

While we apply strong security measures, no internet-based service is 100% secure. Please keep your password confidential and sign out after logging in on an unfamiliar device.

7 Data Retention Period

t999k retains your information for as long as your account is active or as needed to provide services. After an account is closed, certain information may be retained for a defined period for the following reasons:

• Financial records and transaction history — as required by law
• Identity verification documents — as required by applicable regulations
• Information related to active disputes or legal proceedings
• Core data of accounts blocked for fraud prevention purposes

Once the applicable period has passed, we securely delete your information or anonymize it so that it can no longer be linked to you.

8 International Data Transfers

t999k works with global service providers, which means your information may be processed on servers outside Bangladesh. Whenever such a transfer occurs, we ensure that:

• The receiving party maintains adequate data protection standards.
• Appropriate contractual safeguards are in place.
• Data transfers occur only for the purposes described in this Policy.

9 Protection of Children & Minors

t999k's services are intended only for users aged 21 and above. We do not knowingly collect personal information from minors. Age is verified during account registration.

If we become aware that a minor has created an account by mistake, that account and all associated data will be deleted immediately. If you believe a minor is using our services, please notify us at [email protected].

10 Responsible Gaming & Data Use

t999k is committed to fostering a responsible gaming culture. Toward this goal, we may use data about your gaming behavior in order to:

• Identify signs of problem gambling and provide timely support.
• Enforce self-set limits (deposit limits, session limits).
• Apply self-exclusion requests.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Third-Party Links & Services

t999k's services may occasionally reference third-party services. These external services have their own privacy policies, for which t999k is not responsible. When you provide information to a third-party service, that service's own policy applies.

12 Policy Changes

We may update this Privacy Policy from time to time. For any significant changes, we will:

• Send a notice to your registered email address.
• Display a special notice on the website.
• Update the date at the top of the Policy.

Continuing to use t999k after any change means you have accepted the updated Policy.